JEWELRY ROOTS ("we") respects your privacy. This policy explains how we collect, use, store and protect your information when you use jewelryroots.com.
1. Information we collect From you: name, company, email, phone, country, inquiry contents and customisation requirements. With your consent, first-party visit analytics collects a random session identifier, pages viewed, the referring site's origin and path, visit time, browser, operating system, device category, language, screen-size category and approximate country inferred from IP. The IP and full User-Agent are processed to derive these fields but are not stored in the page-view analytics table; security systems may process IP separately for rate limiting and abuse prevention. 2. How we use it Only for: (a) responding to your inquiry and quotation; (b) maintaining customer relationships and order follow-up; (c) improving the site and products; (d) preventing fraud and abuse. 3. Sharing We do not sell your personal information. We share only what is necessary with hosting, email delivery, internal collaboration/notification and, when enabled, error-monitoring providers; or where disclosure is legally required. Providers are required to process data only for the agreed purpose. 4. Retention Inquiry data is kept for 1 year for business follow-up unless law or order fulfilment requires otherwise. Page-view records carrying a random session identifier are kept for 90 days by default and then deleted automatically. Anonymous or aggregated statistics may be retained longer. 5. Your rights You may request access, correction, export or deletion of your personal data and withdraw analytics consent at any time. Use “Cookie settings” in the footer to stop analytics and delete page-view records linked to the current browser session. For inquiry or order data, email ainiaiwo2006@gmail.com; we will process the request after verifying your identity. 6. Cookies and local storage Essential storage supports language preferences, the inquiry list and your privacy choice. We create a random analytics session identifier in localStorage only after explicit consent; it rotates after no more than 30 days. Declining or withdrawing does not affect inquiry features. No third-party analytics tool is currently loaded; if this changes, we will explain it and request any required consent. 7. Security HTTPS site-wide; rate limiting and input validation on inquiry forms; minimised employee access. No internet transmission is 100% secure — please be cautious with sensitive information. 8. Processing locations and international transfers Hosting, email and operations providers may process data in the regions where they deliver their services. We will maintain the current providers and processing locations once the production environment is final, and you may request the latest details from us. Where applicable law requires it, we use appropriate safeguards for international transfers. 9. Updates This policy may be updated. Material changes will be highlighted on the site.
Questions? Email ainiaiwo2006@gmail.com