JEWELRY ROOTS ("we") respects your privacy. This policy explains how we collect, use, store and protect your information when you use jewelryroots.com.
1. Information we collect From you: name, company, email, phone, country, inquiry contents, customisation requirements. Automatic: visitor IP, browser type, visit time, pages viewed, referrer URL (for analytics and abuse prevention). 2. How we use it Only for: (a) responding to your inquiry and quotation; (b) maintaining customer relationships and order follow-up; (c) improving the site and products; (d) preventing fraud and abuse. 3. Sharing We never sell your personal information. We share only with: email service providers (to send replies), and where legally required. 4. Retention Inquiry data is kept for 1 year for business follow-up. On your request, we delete it permanently within 30 days. 5. Your rights You may access, correct, delete, port your data, and withdraw consent. Email sales@jewelryroots.com to exercise these rights. 6. Cookies We use essential cookies to remember your language preference; your inquiry list is stored in browser localStorage and is not sent to our server until you formally submit the inquiry form. See Cookie Policy. 7. Security HTTPS site-wide; rate limiting and input validation on inquiry forms; minimised employee access. No internet transmission is 100% secure — please be cautious with sensitive information. 8. International transfers Our servers are in Asia-Pacific or Europe. Accessing from other regions means your data is transferred to these regions for processing. 9. Updates This policy may be updated. Material changes will be highlighted on the site.
Questions? Email sales@jewelryroots.com